When you’re searching for a Boston apartment, what’s the one thing that will make you go: “Yes, I want to live here!”?
Perhaps you like the idea of an expansive swimming pool or proximity to MBTA buses that can whisk you downtown in minutes. Perhaps you’ve always wanted a balcony or a spacious floor plan. Perhaps you can’t do without a top-notch fitness center. Or, perhaps ease of parking, a dog park, 24-hour security, and landscaped grounds are all just as important to you.
Luckily, Altitude Apartments in Malden offers all of the above. But we believe there is one more feature that just may trump everything else. Can you guess? It’s outstanding customer service.
Boston apartments with great customer service
Whenever you call or walk into the Altitude leasing office, we want you to feel just like this happy resident, who wrote a five-star Google review:
“I always have a wonderful experience with the staff at Altitude Apartments. I just renewed my lease and I will say it's mostly because of their professional demeanor, attention to detail and very hard work to meet the needs of their residents. I'm happy to call Altitude Apartments home.”
So, what does great customer service entail at our Boston apartments just north of the city?
We love to help: Whether you’re a seasoned renter or starting the exciting search for your first Boston apartment, our experienced leasing staff can’t wait to guide you along the way. You may have questions when you can take a tour of the newly renovated apartments (as soon as we have ensured you meet the income requirements) or what documents you need to submit with a lease application (two proofs of ID and proof of income). Give us a call or pop by the leasing office. We are looking forward to assisting you.
Need assistance with maintenance? We want you to be just as satisfied as this resident who praised the maintenance staff on Google:
”I have to say the maintenance staff are just wonderful. They are always respectful and attentive. They keep the property beautifully landscaped. I just love them!!”
We aim to please: Smooth, stress-free, and very satisfying. That’s how we want your experience here to be. In short, we’d like to take the stress out of the apartment hunt and turn it into something enjoyable. You have found a great place to live, after all. Trust us to tell you what documents to bring, patiently answer questions, and show you all the features that set us apart. Helping you find the right fit is rewarding to us personally.
We strive to exceed expectations: Meeting expectations is one thing. Exceeding them is something different altogether. At Altitude, we want to do the latter, whether you’re contacting us for the first time, just moving in, or deciding to renew your lease. Don’t be surprised if the leasing consultants greet you by name when you walk around the property or take the time to check in to see if there’s anything they can do to make your Altitude experience even better. We know open communication is essential to making you feel right at home.
Another resident, Alison, writes on MyReputation.com:
“I have lived here for three years and I would not think of moving. The experience with the staff has been welcoming and warm from the day I leased until now.”
That’s just what we want to hear!
Photo by Lukas from Pexels